Frequently Asked Questions

Currently, we only offer shipping within New Zealand. We're committed to providing the best service to our local customers.

For any questions, concerns, or assistance, you can reach our customer support team at sales@christmassweater.co.nz or by phone at +64 088867241. We're here to help!

We accept major credit and debit cards, including Visa, MasterCard, and American Express. You can also complete your purchases using PayPal for a secure and convenient transaction.

Currently, we only offer shipping within New Zealand. We're committed to providing the best service to our local customers.

If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure that the items are unworn, unwashed, and in their original condition. Visit our Returns & Refunds page for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status and estimated delivery date.

Most of our products are machine washable. However, we recommend checking the care instructions on the product label or product page to ensure proper care.

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